okpkr Privacy Policy

1.1 okpkr is an online casino and sports betting platform accessible at okpkr.ws, operated under an international gaming licence and specifically built for the Pakistani market. The okpkr platform offers casino games, live dealer tables, a sportsbook covering cricket, PSL, and other major sporting events, and a range of payment integrations including JazzCash and EasyPaisa.

1.2 For the purposes of this Privacy Policy, okpkr is the data controller — meaning we are responsible for deciding how and why personal data relating to our registered players and website visitors is collected and processed.

1.3 If you have any questions about this Privacy Policy or about how okpkr handles your data, you can contact our Data Protection team directly at [email protected] with the subject line "Privacy Enquiry."

2.1 okpkr collects personal data in two broad categories: information you provide directly to us, and information we collect automatically when you use the platform.

Information you provide directly:

• Registration data: Full legal name, date of birth, residential address (including city — Karachi, Lahore, Islamabad, Faisalabad, or elsewhere in Pakistan), email address, and Pakistani mobile number;
• Identity verification (KYC) documents: CNIC (National Identity Card), passport, driving licence, proof of address (utility bill or bank statement), and payment method ownership documentation;
• Financial data: JazzCash account number, EasyPaisa wallet reference, HBL / UBL / Meezan Bank account details used for deposits and withdrawals — note that okpkr does not store full card numbers or banking passwords;
• Communications data: Messages sent to our live chat support team, email correspondence, and any feedback or complaint submissions;
• Responsible gaming preferences: Deposit limits, cooling-off elections, and self-exclusion requests submitted through your Account Settings.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone;
• Usage data: Pages visited on the okpkr platform, games played, bets placed, session start and end times, navigation paths, and feature interactions;
• Transaction data: Deposit amounts, withdrawal requests, bet history, game session records, bonus activations, and wagering activity;
• Cookie and tracking data: Session tokens, authentication cookies, and analytics data as described in Section 8 of this Policy.

3.1 Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in a promotion, or submit any form on the okpkr platform.

3.2 Automatically — through server logs, session cookies, and platform analytics tools when you browse or interact with the okpkr website. This data collection is necessary for platform security, fraud prevention, and performance optimisation.

3.3 From third-party verification providers — when you submit KYC documents, our licensed identity verification partner processes and returns a verification result to okpkr. The verification provider handles document data in accordance with their own privacy policy and applicable data protection law.

3.4 From payment processors — JazzCash, EasyPaisa, and our banking partners share transaction confirmation data with okpkr to facilitate deposit crediting and withdrawal processing. No full banking credentials are transmitted to or stored by okpkr.

4.1 okpkr uses personal data collected from players and site visitors for the following purposes:

4.2 okpkr will never use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or notifying you of the change through an updated Privacy Policy.

5.1 okpkr processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, KYC documents, payment information, and transactional records is necessary to perform the contract between you and okpkr — i.e., to operate your Account and provide the Services you have requested;
• Legal obligation: okpkr is required by its international gaming licence to conduct KYC identity verification, maintain transaction records, and cooperate with anti-money laundering (AML) reporting obligations. This data processing is mandatory and cannot be opted out of;
• Legitimate interests: okpkr processes usage data, device data, and session data to protect the security of the platform, prevent fraud, detect suspicious wagering patterns, and improve the player experience. These legitimate interests do not override your fundamental privacy rights;
• Consent: Marketing communications — including promotional emails, SMS bonuses, and PSL betting alerts — are sent only where you have provided explicit opt-in consent. You may withdraw this consent at any time.

6.1 okpkr may share your personal data with the following categories of third parties:

• Licensed payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive transaction data necessary to process deposits and withdrawals. These providers are bound by their own regulatory obligations and data protection standards;
• KYC / identity verification providers: Our licensed verification partner receives identity document data solely for the purpose of confirming your identity in accordance with our AML obligations. Document data is not retained by the verification provider beyond the period required for compliance;
• Fraud and security services: Anonymised or pseudonymised data may be shared with licensed fraud prevention and cybersecurity services to protect the integrity of the okpkr platform and our player community;
• Regulatory and licensing authorities: okpkr may be required to disclose player data to its licensing authority, law enforcement agencies, or other governmental bodies where required by law, court order, or regulatory directive. Such disclosures are made only to the extent legally required;
• Platform infrastructure providers: Cloud hosting, database management, and CDN providers who process data solely on okpkr's instructions under strict data processing agreements.

6.2 All third-party service providers who handle personal data on behalf of okpkr are bound by contractual data processing agreements that prohibit them from using okpkr player data for any purpose other than the specific service they provide.

7.1 okpkr retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our gaming licence obligations.

7.2 Specific retention periods applicable to common data categories are as follows:

7.3 Where you request deletion of your personal data, okpkr will action this request to the extent permitted by law. Data subject to mandatory retention under our gaming licence or AML obligations cannot be deleted prior to the end of the applicable retention period.

8.1 okpkr uses cookies — small text files stored in your browser — and similar tracking technologies to enable core platform functionality, maintain your login session, and gather anonymised analytics. We do not use third-party advertising cookies or cross-site tracking technologies.

8.2 The following categories of cookies are used on the okpkr platform:

8.3 You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging into your okpkr Account.

9.1 okpkr implements a layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and okpkr servers;
• AES-256 encryption for sensitive personal data stored in our databases, including identity documents and payment references;
• Role-based access controls ensuring that okpkr staff can only access player data that is strictly necessary for their specific job function;
• Two-factor authentication (2FA) available to all players and enforced for all okpkr staff with access to player-facing systems;
• Automated intrusion detection and DDoS mitigation systems that monitor for anomalous traffic patterns and attempted breaches in real time;
• Regular penetration testing conducted by independent cybersecurity firms to identify and remediate vulnerabilities before they can be exploited;
• Secure data centre infrastructure with physical access controls, biometric entry systems, and 24/7 on-site security.

9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, okpkr will notify affected players without undue delay and in accordance with the reporting timelines required by our licensing authority.

9.3 While okpkr takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your Account secure — please use a strong, unique password and enable 2FA from your Account Settings.

10.1 As an okpkr player, you have the following rights with respect to your personal data:

• Right of Access: You may request a copy of the personal data okpkr holds about you at any time. We will respond to access requests within 30 days;
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-critical data (name, date of birth), correction requires re-verification through our KYC process;
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations — transaction records and KYC data required under our gaming licence cannot be deleted early;
• Right to Restrict Processing: You may request that we limit how we process your data in certain circumstances, such as while the accuracy of data is being contested;
• Right to Data Portability: You may request a machine-readable copy of personal data you have provided to okpkr, where processing is based on consent or contractual necessity;
• Right to Object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring, at any time. We will consider and respond to your objection within 30 days;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10.2 To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request. We will acknowledge all requests within 5 business days.

11.1 The okpkr platform is strictly for adults aged 21 years and over. okpkr does not knowingly collect personal data from individuals under the age of 21. Our age verification process during registration is specifically designed to prevent underage access.

11.2 If okpkr becomes aware that personal data has been collected from an individual under the age of 21, the associated Account will be immediately suspended, all data will be deleted to the extent permitted by law, and any funds deposited will be returned via the verified payment method on file.

11.3 If you believe that a minor may have registered an Account on the okpkr platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.

12.1 As an internationally licensed gaming platform, okpkr's data processing infrastructure may involve the transfer of personal data to servers or service providers located outside of Pakistan. Such transfers are necessary to operate the platform and provide the Services described in our Terms and Conditions.

12.2 Where personal data is transferred internationally, okpkr ensures that appropriate safeguards are in place to protect your data to the standard required by our gaming licence. These safeguards may include standard contractual clauses, data processing agreements with destination-country certified processors, or transfers to jurisdictions that offer an equivalent level of data protection.

12.3 okpkr will never transfer personal data to a jurisdiction or entity that cannot demonstrate adequate protections equivalent to those described in this Privacy Policy.

13.1 The okpkr platform may contain links to third-party websites or resources in limited, contextual circumstances (such as links to responsible gaming support organisations). These third-party sites operate independently of okpkr and have their own privacy policies, which we have no control over and are not responsible for.

13.2 okpkr strongly recommends that you review the privacy policy of any third-party website you visit via a link from the okpkr platform. Our Privacy Policy applies only to data collected directly through the okpkr platform at okpkr.ws.

14.1 okpkr reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or licensing requirements. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

14.2 Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way we handle your personal data — okpkr will provide at least 14 days' advance notice by email to your registered address or via a prominent notice on the platform.

14.3 Your continued use of the okpkr platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you should cease using the platform and contact support to request Account closure.

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the way okpkr handles your personal data, please contact us using the details below:

• Email: [email protected] — subject line: "Privacy Enquiry"
• Live Chat: Available 24/7 through the okpkr platform — ask to be connected to the Data Protection team
• Response time: All privacy-related enquiries are acknowledged within 24 hours and resolved within 30 days